- Why is the price different in my country?
- Because a number that is reasonable in one economy is not in another. Rather than convert one dollar figure at the till, we publish a price per country. The page picks yours from your browser and shows you which country it picked, so you can correct it.
- Which currency would we actually pay in?
- The one shown beside the price. Where we cannot bill in a local currency, the page shows euros or dollars instead, still at the level your country is priced at rather than at the full price.
- Is the free plan a trial?
- No. It runs for as long as you want it to, with every feature switched on, for up to 10 users. Plenty of small programs never leave it.
- What happens when we pass 10 users?
- Nothing locks. The price above covers 50 active people; tell us how many you expect to have and your quote comes back.
- Do program administrators count towards the price?
- No. Administrators and coordinators are free, however many of them you need.
- Are there setup or implementation fees?
- None. Setup is a conversation and an import, and someone from the team walks you through it.
- Can we pay yearly, or by invoice?
- Yes to both, and paying for the year up front takes 10% off. Tell us which you need when you ask for your number.